Kirkia 11 Privacy Policy – Our Commitment to Protecting Your Data

Kirkia 11 collects certain information to improve your experience and manage your account. This falls into two categories — information you provide directly, and information collected automatically while you use the service.

Information you provide directly:

• Full name, date of birth, and national ID number (for age verification)
• Mobile number & email address
• District and division of residence
• Mobile banking number (for payment processing)
• Login password (stored in encrypted form — Kirkia 11 never has direct access to it)

Automatically collected information:

• Device type, operating system, and browser version
• IP address and approximate location
• Session duration, pages visited, and click patterns
• Betting history and transaction records

Kirkia 11 uses collected data only for specific, defined purposes. No information is collected unnecessarily.

• Account management: For registration, login, identity verification, and account security.
• Payment Processing: To securely process deposits and withdrawals.
• Service improvement: To analyze which features are used most and improve the overall experience.
• Contact: To send important notifications, transaction confirmations, and support messages.
• Fraud Prevention: To detect suspicious activity and ensure platform security.
• Legal obligation: To comply with applicable laws and regulations.

Kirkia 11 shares data with third parties only when necessary and in limited circumstances. We never sell your information.

• Payment Partners: Only the information necessary to process transactions is shared with mobile banking providers such as bKash, Nagad, and Rocket.
• Technology service providers: Data may be shared with server hosting and cybersecurity service providers under binding confidentiality agreements.
• Legal obligation: Information may be disclosed when required by a valid court order or government authority.
• Fraud Prevention: Security-related information may be shared within a coordinated fraud prevention network.

Beyond the cases outlined above, Kirkia 11 does not share your personal data with any third party under any circumstances.

The Kirkia 11 website and app use cookies and similar technologies. Cookies are small text files stored on your device that help us improve our services.

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may affect login and other core functionality.

Kirkia 11 uses industry-leading security technology to protect your data. Our security systems are regularly audited by independent third-party experts.

• 256-Bit SSL/TLS Encryption: All communication between your browser and our servers is encrypted.
• Password hashing: Your password is hashed using the bcrypt algorithm. No Kirkia 11 employee can ever view your password.
• Firewall & DDoS Protection: Multi-layered network security infrastructure.
• Regular backups: Data is backed up across multiple secure servers.
• Access Control: Only authorized personnel can access data, and only to the extent necessary.

Kirkia 11 believes your data belongs to you. That's why we provide you with the following rights:

Kirkia 11's services are intended exclusively for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

• Age is verified at registration, and ID may be requested in cases of suspicion.
• If we become aware that a minor has created an account, that account is immediately closed and all associated data is permanently deleted.
• If a parent or guardian believes their child has created an account on Kirkia 11, please contact our support team immediately.

If you have any questions about this Privacy Policy or concerns regarding your personal data, please don't hesitate to get in touch with us:

• Email: support@kirkia11.com
• Live Chat: Click the chat icon in the bottom-right corner of the website
• Response Time: We will respond within 72 hours